RETURN POLICY

Satisfaction Guaranteed. Or Your Money Back.

Your complete satisfaction is our ultimate goal. Direct-Nutrition guarantees every product that we sell. Our Products are manufactured under even more stringent quality controls than required by federal and state agencies. If you are not satisfied with any of our products, you may return the unused portion within 1 year of purchase for credit, exchange or refund. Please follow the instructions on the back of your invoice and mail the unused portion back to us.

If your return is not the result of our error, you are responsible for the return postage. Once your return has been received, a credit or refund will be issued within 15 days and an e-mail confirmation will be sent.

If you have any questions regarding your return, please send an e-mail to Customer Care at help@Direct-Nutrition.com. In your e-mail, include your order number, the item(s) you would like to return and the reason you want to return each item:

A Customer Care specialist will reply to your message and, if necessary, send you shipping instructions for returning the item(s).

Our customer care specialists are available 24 hours a day, 7 days a week.